Hastings Ranch Dental Group and Orthodontics Claim this business

jennarose nicholason Google

2 months ago

I am in tears writing this…MY ENTIRE LIFE IS FOREVER CHANGED AND RUINED. I have chronic pain from receiving work here. Please Do not under any circumstance get a root canal through this dentist. I have had to undergo multiple surgeries and am now over $20,000 in debt trying to reverse the malpractice of the endodontic work done here. The endodontist only comes in as a third-party a few times a month, and every visit felt like a complete cattle call. Every room was packed. I was placed in a room full of storage and tools while my root canals were being performed. Multiple people worked on my teeth who were not the endodontist, and to this day I still do not know who they were. The work was done so aggressively that I now suffer from chronic inflammation and am facing serious ENT surgery for sinusitis after they drilled far beyond what should have been done. They have no remorse or shame, laughing in your face about how they haven’t taken a break or eaten all day while working on your teeth…. Father’s D This is by far the worst dental experience of my life, and this office should be investigated immediately. The staff was chaotic and dismissive from the start. Within 30 minutes of my first consultation, they already had me signing paperwork and beginning procedures before I had time to process anything. It felt like whiplash. There was absolutely no empathy or compassion for patients, only pressure and money. Going to this dentist was one of the biggest mistakes of my life. I have had lasting health complications ever since, and I would never recommend this office to anyone. Please do not go here.

Ross Kleinon Google

a month ago

Today I had a root canal. I was very worried. I had chosen Hastings Ranch dental group as my Dentist in preparation for the bigger things that will come later like a root canal. Dr. Tehrani runs a great facility With great staffand I felt confident That his endodontist Dr. Samyeh Vahabi Would be up to par. She exceeded my expectations by far. She was pleasant and professional, and even had a good sense of humor. Her work was fantastic and she was sensitive to my fears. I don’t want to say that I’m looking forward to my next root canal but if I ever need a root canal, I wouldn’t have anybody else work on my mouth then Dr, Vahabi. Thank you for taking good care of my mouth! Ross Klein

Olivia Nelsonon Google

a month ago

I know I’m not alone in not enjoying trips to the dentist, but Dr. Tarhani and his team go above and beyond to make every visit as comfortable and pleasant as possible. The office staff are always kind, welcoming, and accommodating, and the office manager works magic helping patients navigate the financial side of treatment so they can get the care they need. What I appreciate most is that everyone in the office treats you like a person, not just another patient or dollar sign. Truly makes all the difference. Highly recommend!

Asmaa Madyon Google

a month ago

If I could give 0 stars, I would. My experience with this office has been extremely frustrating and disappointing from start to finish. The dentures I received are very painful to wear and have not met my expectations. The biggest issue has been my crown. My original dentist started the crown procedure and then left the practice, leaving my treatment unfinished for over a year. During that time, my temporary crown fell off, and despite numerous phone calls and follow-ups, the issue was never properly resolved. I have already made multiple trips to the office, including two separate visits just for impressions, even though they advertise same-day crowns. After calling again for an update, I was told I would need yet another appointment for impressions. This has resulted in wasted time, unnecessary travel, and ongoing inconvenience. I travel nearly two hours each way to this office and have repeatedly had to take time off work for appointments that accomplished very little. The lack of communication and follow-through has been unacceptable. Because my crown treatment remained unfinished for over a year, I eventually requested a refund. I was repeatedly told that the refund was being processed and that I would receive proof of the refund by email. Despite these promises, I have never received any documentation. Every time I call, I am told that someone is unavailable, in a meeting, or will call me back, yet no one follows through. I was originally told the refund would take about a month, but it has now been almost three months and I am still waiting. I would also strongly caution anyone considering their financing option, the Smile Generation Credit Card. My treatment was approximately $5,000, yet I have ended up paying over $8,000 due to interest charges. Even while making monthly payments of around $350, I was charged more than $2,000 in interest, and interest continues to accumulate. It feels like a never-ending cycle that benefits the lender far more than the patient. Between the unfinished treatment, repeated delays, broken promises, lack of communication, missing refund documentation, long travel requirements, and excessive financing costs, I cannot recommend this office. Please do your research carefully before committing to treatment or signing up for their financing program. UPDATE: It has now been even longer, and I still have not received my refund. Despite multiple follow-up calls and repeated assurances that the refund was being processed, no refund has been issued and no documentation has been provided. Meanwhile, I continue to be charged interest on financing for treatment that was never completed and services that I ultimately did not receive. What makes this even more frustrating is the complete lack of communication and accountability. No one has taken ownership of the situation, and obtaining updates requires constant effort on my part. I have been patient and understanding throughout this process, but there comes a point where this level of delay and lack of follow-through is unacceptable. Patients should not be left paying interest and accumulating additional financial burdens because a provider failed to complete treatment and then failed to process a promised refund. I am still waiting for a resolution and will update this review again if the situation is finally addressed. Update 2: finally got my refund but I am still paying the interest for a job that was never completed! Last advice: DO NOT use smile generation credit, I reported them to consumer protection bureau!

Marcela Garciaon Google

4 months ago

⭐️⭐️⭐️⭐️⭐️5/5 Star rating! My experience as a new patient with Hastings Ranch Dental Group and with Dr. Ezra Tehrani,DDS was excellent. Dr.Tehrani took the time to clearly explain the treatment I needed, and his expert hands made the entire procedure completely painless. The entire staff was wonderful and very helpful—from the office staff, Norma and Christina, to the dental staff—Justo and Mila. Everyone was kind, professional, and made me feel comfortable throughout the visit. I also appreciate that financial assistance options are offered, which helps make dental work a little less painful on the wallet. The office environment is pleasant and very clean, and equipped with the latest technology. I highly recommend this office and happily rate them 5 out of 5 stars!⭐️⭐️⭐️⭐️⭐️