Vetco Total Care Claim this business
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Vetco Total Care is a veterinary care located in Pasadena. Rated 4 stars from 293 Google reviews.
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- Address845 S Arroyo Pkwy, Pasadena, CA 91105, USA, Pasadena 91101
- Phone(323) 509-3539
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Reviews
We've brought our cats to Vetco Pasadena for several years, and Dr. Pohl and the entire team have always been wonderful to work with. We couldn't ask for a more compassionate veterinary practice. What stands out most is the kindness and empathy shown by everyone on staff, especially Jasmine. During a very difficult time saying goodbye to one of our cats, they treated both him and our family with genuine care, patience, and respect. They thoughtfully had us handle checkout and arrangements for his paw prints beforehand so we could focus entirely on his final moments. We are deeply grateful for the support we received and highly recommend Dr. Pohl and the Vetco Pasadena team.
Staff was really sweet and caring. Didn't pressure me into purchasing expensive treatments. Answered all my questions. Felt they were honest.
I just wanted to thank Dr. Sharp and the whole staff for their extraordinary care to our little 7 pound 11 year old chihuahua. From the time of our dental consultation up to procedure / surgery, Dr. Sharp and the staff provided a delicate touch, empathy (I had past trauma with a bad vet) and step by step care. The reason this rating gets 5 stars is because I never felt pressured into services I didn't need. They included me in all decisions and they carefully explained the cost. They also called the day after my pups surgery to see how she's doing. We live roughly 10 miles from this vet and I came away with such confidence that I want to make Dr. Sharp our vet. Thank you team!
We had a great experience at Vetco Total Care Pasadena. The receptionist was very accommodating and helpful from the moment we arrived. Dr. Pohl and Vet Tech Jerry were attentive, compassionate, and took the time to explain everything clearly, including after-visit instructions. Most importantly, Rocket, our puppy, had a very pleasant vet visit. We truly appreciate the care and kindness shown to both pets and owners. Highly recommend!
Poor customer service at front desk; lack of care and consideration. Petco store and groomers are good and a different business, clearly better managed than the vet care area. More training necessary for at least one receptionist here